Changelog

NettPortal now makes provisioning and configuration simpler. Just select how many users/devices you expect at peak, and the system sets the correct IP ranges for you—no manual network sizing.

Already provisioned? You can still switch to a larger size later. IP will be reconfigured for you without touching the router. Go to Router Page → Router Settings → select your router → Basic Network, then choose the peak size.

Tip: Only change this if you need more capacity. Keeping the right size helps your router stay clean and fast.

App Accounts are ready for everyday use.

What’s new

Manage accounts from the dashboard (edit, devices, packages, delete)

Customers buy plans from the Wi‑Fi app

Successful payments now show for you and the customer

Fees work the same as the captive portal buy page (including NettPortal Pay)

Top-ups and rebuys are recorded the same way

For guests

Turn on the Account tab on your captive portal so they can sign up with phone and buy from the app

Their plan stays on the device until it ends,no voucher each visit

Try a test purchase after you update, and check Payments plus the customer’s Purchases page.

We’ve added three powerful features to make managing and selling WiFi even easier.

1. Ruijie / Reyee Gateway Support

NettPortal now supports Ruijie & Reyee EG Gateways alongside MikroTik. Connect your gateway and use NettPortal vouchers, payments, captive portal, and more.

2. MAC Binding — No Login Required

Give selected devices automatic internet access without opening the captive portal. Perfect for TVs, POS devices, printers, cameras, staff devices, and more.

Available for both MikroTik and Ruijie.

3. Mini Printer Voucher Printing

Print vouchers directly on mini thermal receipt printers. Each voucher prints as its own clean receipt, ready to tear and sell.

All three features are available now in NettPortal.

Log in to your dashboard and try them today. 

Captive Portal Improved

• Faster and smoother Wi-Fi login experience.
• Customers can now Login or Buy a Voucher directly from the same page without being redirected. Or can be redirected to purchase page
• Update your Router Settings → Captive Portal to enable the new experience.

Outage Compensation

• Easily compensate customers for network downtime by adding extra time to Hotspot vouchers and PPPoE packages.
• Select the outage period, preview affected users, and apply compensation in a few clicks.
• Optional SMS notifications are sent to eligible online customers.
• Compensation can be reversed within 24 hours if needed.

You can now collect payments on NettPortal without your own Hubtel or Paystack API, and it works for all nettportal user, registered business or not.

How it works

- Your customers pay as usual on NettPortal.

- NettPortal collects the money for you.

- 96% is paid to your MoMo the next day (not instantly).

- We keep 4% as our fee.

Prefer to use your own gateway? You can still connect your Hubtel or Paystack keys anytime and collect directly.

More ways to get paid. Less setup. Same NettPortal.

We’re excited to introduce Eric, NettPortal’s built-in AI assistant, built to help you run your WiFi and ISP business faster and with less guesswork.

Eric is not a generic chatbot. He’s trained on NettPortal and MikroTik RouterOS, so he understands your routers, hotspot, vouchers, payments, and day-to-day operations.

What Eric can help with:

Diagnose MikroTik router issues (portal not opening, no internet, wrong ports, DHCP, hotspot, and more)

Explain problems in plain language, no RouterOS jargon

Suggest and apply safe fixes after you confirm

Guide you through NettPortal features (vouchers, packages, payments, settings)

Answer practical ISP questions about your network setup

How to use him: Open Eric from your NettPortal dashboard and ask in normal language. For example:

“Why isn’t the login page showing?”

“Move Port 2 to free access.”

“Check my router and tell me what’s wrong.”

Eric works with you step by step; he checks first, explains clearly, and only makes changes when you approve.

We’re building Eric to feel like a capable support engineer sitting beside you. Try him out and tell us what you think.

— The NettPortal Team

Router Reprovisioning: You can now reprovision a router directly from NettPortal. This allows you to reconnect a router after a factory reset or replace it with another MikroTik router without losing your setup. All vouchers, profiles, packages, and transaction history remain intact.

SMS API Fix: Resolved an issue affecting the SMS API to ensure more reliable message delivery across the platform.

We've introduced new improvements to enhance security, customization, and reporting.

• More Secure Free Trial

• Free Trial is now protected using NettPortal's unique Mobile ID system.
• Prevents abuse caused by iOS Random MAC Addresses, ensuring each device can only claim the free trial as intended.

• Notification Improvements

• Fully customize SMS and system notification messages.
• Personalize vouchers, packages, and other automated messages can now be edited as you want.

• Daily Sales Reports

• Receive an automatic daily sales summary by email.
• Get a complete overview of sales and key business statistics at the end of each day.

Thank you for using NettPortal. More improvements are on the way!

We've released a new update with new features, improvements, and performance enhancements.

• Hotspot Profile Improvements

• Hotspot profiles are no longer pushed to routers, just like vouchers.
• One hotspot profile can now be used across multiple routers.
• No more creating duplicate profiles for different routers.
• Profile editing is now fully functional.
• MAC Cookies, Idle Timeout, and other hotspot settings are now managed by NettPortal for a better and more consistent user experience.

• Voucher Top-Up

• Users can now top up an existing voucher after it expires or is exhausted.
• The same voucher code is reused; no new voucher is generated.
• Enable this feature in Captive Portal Settings and configure it on the Package page.

• Usage Alerts

• Automatically send SMS notifications when users reach a specified data usage threshold.
• The default alert threshold is 80%.
• Configure this under Settings → Notifications.
• Note: The credit will be deducted from your sms credit or API, and this may consume a lot of credit since it will be sent to all users who get to that threshold 

• Performance Improvements

• Faster page loading across the platform.
• Overall system performance has been significantly optimized.

• Other Improvements

• Multiple bug fixes.
• Stability enhancements.
• Various backend improvements for a smoother experience.

Thank you for choosing NettPortal. More exciting updates are coming soon!

INTRODUCE FREE ACCESS

You can now remotely set your internet access to free access without your users going to the captive portal. This can be done without you touching your hardware, even on your phone.

There has been a sleek UI update on the Package purchase page with clear separation of package type, thus Unlimited, Bundle, and Costume Packages. You are not required to perform any actions.

Custom Bundle

Introducing Custom Bundles - users can now create multiple bundle variations under one package at a single price. This works similarly to telco data presets, making it easier to offer flexible plans to your customers.

You can set up Custom Bundles directly on the package creation page or quickly upload them using an Excel preset.

To get started, go to the Create Hotspot Package page and select Custom Bundle.

Agent Feature

We’ve introduced the new Agent Feature, designed to help you operate like a large-scale ISP.

You can now create agent accounts for your workers or vendors, allowing them to generate, manage, and sell vouchers on your behalf even when you’re unavailable.

Agents can:

1. Generate vouchers
2. Manage voucher sales
3. Assist customers on your behalf
4. Operate under your account with controlled access

This makes it easier to scale your hotspot or ISP business efficiently.

Voucher lImits and info checking page have been implemented. If a user wants to check their voucher usage, they can do so with https://nettportal.com/v. They enter nettportal.com/v, and they will enter their voucher, and it will work

Hubtel Integration

Hubtel integration is now available for all online users. Your customers can now purchase vouchers easily using Hubtel payment methods for a faster and more convenient checkout experience.

Voucher Creation With Packages

You can now create vouchers directly from your existing packages without setting everything up from scratch. This makes voucher creation quicker, simpler, and more efficient.

We’ve added a new Disable/Enable Voucher feature.

1. You can now pause (disable) a voucher without deleting it, and re-enable it at any time.
2. When a voucher is disabled, new logins will be blocked, and users will see a “Voucher disabled” message.
3. If someone is currently using that voucher, they will be disconnected immediately.

What’s New

Improved Customer Import

Import from Router

Bring existing PPPoE users from your MikroTik router into NettPortal with one click. All customer limits including speed, data, and time, are automatically saved.

Import from Excel

Upload customer lists in bulk using Excel files. Perfect for adding many customers at once.

Smart Matching The system ensures imported users are linked to the correct router to prevent mix-ups.

Better Password Management

Set Password

Easily set or change customer passwords directly from their profile page.

Import Instructions

Clear guidance is provided after importing users so you know exactly what to do next.

Package Assignment Made Easy

Default Package on Import

When importing customers, you can choose a default package to assign to everyone. Customers can connect immediately if you use RADIUS authentication.

Quick Assignment

Assign packages to customers directly from their profile page.

Create Router Users

One-Click Setup

Create customer accounts on your router directly from the customer profile page without manual configuration.

Smart Detection

The system automatically detects whether a router user is needed or if RADIUS handles authentication.

Enhanced Customer List

Quick Actions

Add Customer and Import Customers buttons are now available directly on the customer list page for faster access.

Better Organization: All essential tools and actions are now organized in one place.

Key Features

Customer Management

1. Add customers individually or in bulk
2. Import existing customers from your router
3. Import customers from Excel spreadsheets
4. Edit customer details at any time
5. View customer connection status in real time
6. Track data usage and connection time
7. Set bandwidth limits for download and upload
8. Set data limits monthly or total caps
9. Set time limits for connection duration
10. Assign static IP addresses
11. Add custom network routes

Package Management

1. Create packages with different speeds and limits
2. Assign packages to customers automatically
3. Allow customers to purchase packages themselves
4. Package-based billing and renewals

Connection Monitoring

1. See who is currently connected
2. View active sessions with real-time usage
3. Disconnect customers remotely
4. Monitor connection status and uptime.

Authentication Options

1. Local authentication by creating accounts directly on your router
2. RADIUS authentication for centralized management across multiple routers
3. Automatic detection of the authentication method used

Usage Tracking

1. Real-time data usage monitoring
2. Track total data consumed per customer
3. Monitor connection time
4. View usage history and statistics

Grace Period

1. Give customers extra time after limits are reached
2. Configure grace period days
3. Applies to both data and time limits

Bulk Operations

1. Enable or disable multiple customers at once
2. Disconnect multiple sessions simultaneously
3. Use bulk customer management tools

How to Use

Adding Customers

1. Go to PPPoE Customers and click Add PPPoE Customer
2. Fill in customer details including name, username, and password
3. Assign a router and package
4. Set limits if needed
5. Click Create

Importing Customers

1. Go to PPPoE Customers and click Import Customers
2. Choose Import from Router or Import from Excel
3. Select your router or upload your Excel file
4. Optionally choose a default package
5. Click Import

Managing Customers

1. Click any customer name to view the full profile
2. Edit details, change password, or assign packages
3. View connection status and usage statistics
4. Create router user if needed for local authentication

Setting Up Packages

1. Go to PPPoE Packages and click Add Package
2. Set speeds, data limits, and time limits
3. Choose a PPPoE profile from your router
4. Set pricing
5. Save and assign to customers

What This Means for You

1. Faster setup by importing existing customers
2. Less manual work with automatic package assignment and router user creation
3. Better organization with all customer information in one place
4. Easier management through quick access to common actions
5. Clear step-by-step guidance
6. More reliable system with smart router matching

Need Help

1. Check the Documentation section for detailed guides
2. Use the Support feature if you have questions
3. All features are designed to be simple and user-friendly

SMS marketing platform

• Contact management

• Contact groups: Create groups (e.g., "VIP Customers", "New Subscribers") and add contacts manually, by router, or import later.

• Bulk import: Import contacts from CSV.

• Advanced filters: Filter by date range, source (Guest Purchase, Manual, Import), and router.

• Contact selection: Select specific contacts for targeted campaigns.

• Export options:

• CSV: Full details (Phone, Name, Router, Source)

• TXT: Phone numbers only (one per line)

Campaign Creation

• Message templates: Create reusable templates.

• Test send: Send a test message to your phone before bulk sending.

• Campaign drafts: Save campaigns and send later.

• Scheduled campaigns: Schedule sends for specific dates and times.

• Campaign cloning: Duplicate and reuse existing campaigns.

Targeting options

• Send to all contacts

• Send to specific router

• Send to contact group

• Send to selected contacts

Analytics and reporting

• Stats dashboard: View total contacts, campaigns, messages sent, credits used, performance metrics, and recent campaign results.

• Campaign history: View all campaigns with filters by status, date, and router.

• Export reports: Export campaign data to CSV.

Performance improvements

Router and NetPortal connection

• Connection speed improved for faster operations.

• Bulk voucher creation success rate increased from 60% to 99%.

• Bulk voucher deletion is faster and more reliable.

• Overall system responsiveness improved.

Package Purchase Experience

• Purchase completion time reduced to under 5 seconds.

• Automatic connection after successful payment.

• Faster voucher activation and setup.

How to get started

SMS marketing: Import contacts or create groups, set up templates, create campaigns, and monitor performance in the Stats tab.

Voucher management: Create and delete vouchers in bulk with improved reliability.

Customer experience: Customers get connected faster after purchase.

All features are available now. The SMS Marketing section includes the new tools, and you should notice faster voucher operations and package purchases.

1. Enhanced Voucher Code Generation

Voucher codes can now be generated with flexible character options:

1. Numbers only
2. Letters only
3. Numbers and letters combined
4. Case options: uppercase, lowercase, or mixed

This provides more control over voucher code format.

2. Improved PDF Design & Layout

1. Redesigned voucher PDF layout with improved positioning
2. Added validity period display (days/hours)
3. Consistent formatting across all voucher elements

3. Performance Optimization

PDF generation and download are up to 10x faster

Faster rendering and processing for large batches

We've added two features to improve your captive portal experience.

NEW: Visual Editor for Captive Portals

A visual editor lets you customize your portal pages to match your brand.

What You Can Customize:

1. Text Content - Edit portal name, login heading, and all button texts
2. Colors - Customize text colors, heading colors, input borders, and focus states
3. Fonts - Choose from system fonts and adjust sizes and weights
4. Borders - Control border radius for containers, inputs, and buttons
5. Spacing - Adjust padding for containers, inputs, and buttons
6. Shadows - Customize container and button shadows
7. Background - Solid colors or gradients

Works Across All 6 Templates:

1. Classic Gradient
2. Minimal Clean
3. Animated Gradient
4. Card Elevated
5. Split Layout
6. Centered Modern

NEW: Automatic Login After Voucher Purchase

The Problem We Solved:

Users had to buy a voucher, copy the code, go back to the login page, type the code, type the password, and then log in.

Our Solution:

Users buy a voucher, complete payment, NettPortal creates the voucher, and the user is automatically logged in.

How It Works:

User clicks "Buy Voucher" on your captive portal

They select a package and complete payment

NettPortal creates the voucher

User is automatically logged in - no manual steps

Benefits:

Zero friction for users

Fewer support requests

Higher conversion rates

Professional experience

Works seamlessly with your existing setup

Why This Matters

For Business Owners:

Less support work

Happier customers

More sales

Professional brand image

For End Users:

Faster access

No manual steps

Smooth experience

Less confusion.

How To Use

Customization:

Go to Router Settings → Captive Portal tab

Open the editor sidebar

Customize your portal in real time

Save and push to your router

Auto-Login:

Enable "Buy Voucher" in your captive portal settings

It works automatically - no extra configuration needed

What Makes This Special

Visual editor with live preview

Works across all templates

Automatic login after purchase

No coding required

System fonts only (lightweight)

Real-time preview

One-click save and push

The Result

Your captive portal becomes a seamless extension of your brand, and users get instant access after purchase.

Send targeted SMS campaigns to your customers with router-specific links and campaign management

1. Marketing Contacts - View and manage customer phone numbers collected from voucher purchases
2. Bulk SMS Campaigns - Send messages to all contacts or filter by specific routers
3. Campaign History - Track sent campaigns with statistics and results
4. Contact Management - Search and filter contacts by router or phone number

Nettportal Router Setup Guide | Connect & Configure Any Router Easily

In this video, I will show you exactly how to connect your router to the Nettportal network, step by step. This tutorial is perfect for beginners and anyone who wants a smooth and fast internet setup without stress.

You’ll learn:

How to properly connect your router to the Nettportal network

The correct router settings you should use

How to avoid common connection problems

Tips to improve speed and stability

What to check if your internet is not working

Whether you are setting up a home network, office internet, or hotspot system, this guide will help you get everything working correctly.

If this video helped you, don’t forget to:

✅ Like

✅ Subscribe

✅ Share with someone who needs it

Data Usage Analytics

- Added a comprehensive data usage analytics page for organizations

- Interactive charts showing data usage trends (days, weeks, months)

- Real-time tracking of download/upload statistics

- Peak active users visualization

- Crypto-style chart design with organization theme colors

Voucher List Enhancements

- Added data usage information display on voucher list page

- Improved voucher status accuracy (properly shows "In Use" status)

- Faster page loading with optimized data fetching

Payment Tracking Improvements

- Added voucher user information to the payment page for proper tracking

- Enhanced payment records with better voucher linkage

Bug Fixes

Voucher Status Display

- Fixed incorrect status display on voucher list page

- Vouchers with usage now correctly show "In Use" instead of "Active."

Dashboard Statistics

- Fixed "Active Users" count on organization dashboard

- Now correctly counts vouchers in "In Use" status

- Aligned with voucher list page counting logic

Used Voucher Auto-Delete

- Fixed the used voucher auto-delete functionality

- Improved the cleanup process for expired and used vouchers

- Deletes Voucher from your router, for space optimization

Performance Optimizations

- Optimized voucher page loading speed

- Improved database query efficiency